It is alleged that Seattle City Light overcharges its customers for electricity by billing customers for incorrect estimates of their electricity usage rather than billing customers for their actual electricity usage (which would result in a lower bill) in situations where Seattle City Light has obtained, or is able to obtain, the actual usage data for its customers. These billing practices are contrary to Seattle City Lights’ representations to its customers regarding how they will be billed. Recent news articles (Seattle Times, Crosscut) report that these problems have been going on at Seattle City Light for years and may have resulted in thousands of erroneous bills.
If you are a Seattle City Light customer and you believe you have been or may have been overcharged for electricity by Seattle City Light, please complete this form and have ready any Seattle City Light bills in question. Someone from our office will be in touch with you in 3 - 5 days.